Shipping + Delivery

All orders ship within 1-2 business days.

Flat Rate - all orders will deliver within 2-5 days.

All orders will receive an email confirmation that includes tracking information once the package ships.

PROVINCE	SHIPPING
BC, AB, YT, NT & NU over $100	Free
BC, AB, YT, NT under $100	1 Box Set - $13 2 Box Sets - $16
SK, MB, ON, QC, NL, NB, PE & NS over $100	Free
CSK, MB, ON, QC, NL, NB, PE & NS under $100	1 Box Set - $12 2 Box Sets - $15

Once you experience the quality of Love Powered, you'll understand our shipping prices. This product is soft, luxe, beautiful...and due to the thickness and quality of the stock and box itself, it is heavy. In the shipping world, heavy = expensive.

We are continuously shopping the best rates to offer to our customers, and as we grow, our goal is to bring this shipping price down!

Thank you for being on this journey with us, and if you have any further questions about our shipping service or rates, please email us at info@lovepoweredco.com.

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original shrink wrap packaging.

To complete your return, we require a receipt or proof of purchase and you will cover all costs of the return.

Please do not send your purchase back to the manufacturer.

REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@lovepoweredco.com.

EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@lovepoweredco.com and send your item to: 3017 Woodland Park Drive, Burlington, ON, L7N1K8, Canada.

GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

SHIPPING
To return your product, you should mail your product to: 3017 Woodland Park Drive, Burlington, ON, L7N1K8, Canada.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.